Shipping Policy

Shipping Information

We provide complimentary shipping services throughout India using trusted logistics partners such as Bluedart, DTDC, and Trackon Couriers. For deliveries in remote areas where courier services are unavailable, we utilize Indian Postal services. Kindly allow 1-3 working days for order dispatch. Orders placed before 11 am on business days are typically shipped the same day. The availability of ordered products is subject to confirmation before finalizing the order. Orders received on weekends or holidays will be dispatched on the following Monday or the next working day. During peak periods, like holidays, processing and shipping may experience delays. Please note that we do not ship to PO boxes or military addresses, and rural domestic addresses may require additional days for delivery. A confirmation email with package tracking information will be sent after shipment. Should you have any inquiries, feel free to reach us at info@bigviolinshop.com.

Courier Selection Process

Our selection of courier providers in India is the result of a thorough evaluation process, where we carefully assessed each service based on criteria such as charges, service quality, safety, and proximity to our warehouse and office. This meticulous evaluation ensures that, depending on your location, we entrust the delivery of your product to these dependable and reliable courier services.

Delivery Time Frame

Kindly be aware that, although we make every effort to ensure prompt deliveries, certain unforeseen circumstances beyond our control may occasionally result in minor delays. Please rest assured that we collaborate closely with trusted logistics partners to mitigate potential disruptions and maintain transparent communication throughout the process. Your satisfaction remains our utmost priority, and we are dedicated to promptly addressing any delivery concerns that may arise.